Overview

The Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS® is the promise to the public that when dealing with a real estate agent that is a REALTOR®, you can expect honest and ethical treatment in all transaction related matters.

Code of Ethics Centennial: 1913 - 2013

In 2013, the REALTOR® family celebrates the centennial of the Code of Ethics, and provides an opportunity for REALTORS® to reaffirm their commitment to the honor and integrity the Code demands. Read more

Attention REALTORS! Show your pride in the Code of Ethics with a Facebook cover photo, or participate in our Code of Ethics Art Contest or download and share this Code of Ethics flyer with your clients.

Why the Code of Ethics is Important

Only REALTORS® pledge to abide by the Association's Code of Ethics and only REALTORS® are held accountable for their ethical behavior.

Some of the basic principles of the Code of Ethics include:

  • Protect and promote the client's interests, but be honest with all parties
  • Avoid exaggeration, misrepresentation, and concealment of pertinent facts. Do not reveal facts that are confidential under the scope of your agency relationship
  • Disclose present or contemplated interest in any property to all parties
  • Avoid side deals without your client's confirmed consent
  • Accept compensation from only one party, except with full disclosure and informed consent
  • Keep the funds of clients and customers in escrow
  • Assure, whenever possible, that transactional details are in writing
  • Provide equal service to all clients and customers
  • Be knowledgeable and competent in the fields of practice in which you ordinarily engage. Obtain assistance or disclose lack of experience if necessary
  • Do not engage in the unauthorized practice of law

For more information, consult the complete Code of Ethics from the NATIONAL ASSOCIATION OF REALTORS®.

Ethics Complaint Information

The Code of Ethics is enforced by a local board of REALTORS®, and local boards may also receive enforcement and mediation assistance from the Iowa Association of REALTORS® in the form of a professional standards hearing and/or assistance from IAR legal counsel.

To file an ethics complaint please fill out the the following ethics complaint form and send it to your local board of REALTORS® office.

IAR Legal Counsel cannot represent consumers. If you need legal assistance, please contact your private attorney.

Ethics Complaint Form

Additional Ethics Complaint Information

Arbitration

Arbitration may be requested to resolve disputes among members. Use the form below to request arbitration.

Arbitration Form

License Law Violations

In addition to filing an Ethics complaint with the local REALTOR® Association, the public can file a complaint with the Iowa Real Estate Commission (IREC). The IREC is the state agency that issues real estate licenses and is charged with overseeing the state's real estate license law.

Click here for information on filing a complaint with the Iowa Real Estate Commission